Contact
For questions, problems with a tool and suggestions, email:
What to include
A few details help us answer faster:
- The tool or page you were using.
- Your device and browser, for example “iPhone 15, Safari” or “Windows 11, Chrome”.
- What you did, what you expected and what happened instead.
- Any message on the screen. If a file failed, copy the “Details:” line under it.
- The file's format and roughly how large it is.
Please don't send personal files
Most problems can be looked into without your file. Please don't attach photos or documents that contain personal information. If one particular file fails, describe it first; we will ask if a sample would help.
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